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Privacy Policy

Effective: April 4, 2017

This Privacy Policy was last modified on April 4, 2017. FINDER (“FINDER,” “we,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how our practices work regarding the collection, use, disclosure, and protection of information that is collected through our mobile app and our website (collectively, our “Service”), as well as the choices you make regarding the collection and use of information. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.


Finder is a GPS Tracking Service using GPS Tracking Devices installed in vehicles or used by the customer for monitoring their concerned Physical Assets. This App or application is used for Tracking the physical devices only, and the data collected through the physical device. Only the customers and or owners of these IoT devices and or assets will be able to use this service for their Asset Tracking purposes. This is the domain of the service of this Application.


How We Collect and Use Information


We collect the following types of information about you: Registration and Profile Information. When you create an account and during the use of the service, we may collect your personal information such as your username, first and last name, email address, and mobile phone number. If you want to add another member to your account, we collect the member’s name, email address, and mobile phone number. We may also collect billing information when you sign up for the Paid Service.


After you set up your account, we may ask for other profile and demographic information, such as your organization name and details, like address, phone number, and city.


Geolocation. The Geolocation data will be collected from physical IOT or physical devices bought by the customer of this Application. We will collect Geolocation from the App only for showing the current location of the user on the map to show the distance from a specific vehicle using Finder Devices.


Driving Event Data. We collect sensory and motion data from your smartphone or mobile device, including information from the gyroscope, accelerometer, compass, and Bluetooth, to calculate and detect driving events such as speeding, hard braking, crash detection, and other events. We maintain sensory and motion data as long as is reasonable to provide the Service which is related to the IoT devices used for the Application.


Messages and User Content. We collect information that is stored or used throughout the GPS Tracking service.


We use this information to operate, maintain, and provide the features and functionality of the Service and to communicate directly with the customer, such as to send the customer alerts on the movements of the (customer) user’s vehicles or assets which is only related to the concerned customer’s vehicles or assets. The customer or user can control the receipt of email and text alerts by visiting “Settings” within the mobile app or email. We may also send the Service-related emails (e.g., account verification, order confirmations, changes or updates to features of the Service, technical and security notices) related to the Service the customer has opted for.


Information we receive about you from others:


Social Media. When you interact with our site through various social media, such as when you Like us on Facebook or post a comment on our Facebook page, we may receive information from the social network such as your profile information, profile picture, gender, user name, the user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to FINDER’s website or Service.


Information we collect automatically through the use of technology. When you visit our website or use our mobile app, we and the related technology providers which we are not directly connected to other than using their analytics software) may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information we collect through the use of tracking technologies includes, but is not limited to, IP address, browser information, referring/exit pages and URLs, clickstream data, and information about how you interact with links on the website, mobile app, or Service, domain names, landing pages, page views, cookie data that allows us to uniquely identify your browser and track your browsing behavior on our site, mobile device type, mobile device IDs or other persistent identifiers, and location data collected from your mobile device. Some or all of this data may be combined with other personally identifying information described above. When you access our Service by or through a mobile device, we may receive or collect and store unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID or another identifier), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude), WiFi location or similar information regarding the location of your mobile device. We use this information to Remember information so that you will not have to re-enter it during your visit or the next time you visit the site or mobile app Provide custom, personalized content, and information, including advertising Track your location and movements, Monitor the effectiveness of our Service and our marketing campaigns Monitor aggregate metrics such as a total number of visitors, users, traffic, and demographic patterns Diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses or User IDs, and Automatically update our mobile application on your system and related devices.


We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third-party applications, and other information that assists us in analyzing and improving the Service.


Sharing of Your Information


We share your personal information, including name, email, location, and driving event data, with others only within the organization or group used in FINDER services.

We may at any time buy or sell/divest the company, or any combination of its products, services, assets, and/or businesses. Personal information such as customer names and email addresses, and other user information related to the Service will likely be one of the items transferred in these types of transactions. We may also share, transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, or similar transactions or proceedings. Except as described above, we will not disclose personal information to third parties (including law enforcement, other government entity, or civil litigant; excluding our subcontractors) unless required to do so by law or subpoena or if in our sole discretion, we determine it is necessary to (a) conform to the law, comply with legal process, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property, or personal safety of FINDER, our Users or others.


How We Protect Your Information


FINDER cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. If any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, by any applicable laws and regulations. FINDER maintains a proper backup of your data, but not everything or related data can be guaranteed, so if for any unforeseeable reason the data backups fail then FINDER will notify the user but cannot do anything more than that.


Your Choices About Your Information


You may, of course, decline to submit any personal information through the Service, in which case FINDER may or may not be able to provide its Services to you depending on the extent of the service.


Modifying Your Account Information and Settings: You may modify your account information, update or amend your personal information, or change your password at any time by logging in to your account. We make every effort to promptly process all unsubscribe requests through our software and/or manual process. As noted above, you may not opt-out of Service-related communications (e.g., account verification, parental consent notification, order confirmations, change or updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at


Delete Your Account and Personal Information: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, please contact us at


Customized Privacy


For certain high valued paid users, we may be contacted for special privacy settings that do not violate the law of the land, which we will work with our Customer Service Team to provide the necessary customizations if possible. Under special circumstances, our Technology team will also assist if required.


Links to Other Web Sites and Services


We are not responsible for the practices employed by websites or services linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Please read over those rules and policies before proceeding.


Changes to Our Privacy Policy


FINDER may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy, we will update the ‘last modified date at the top of this page. If there are material changes to this Privacy Policy or in how FINDER will use your personal information, we will notify you either by prominently posting a notice of such changes before implementing the change or by directly sending you a notification.


Your Privacy Rights as in Bangladesh


FINDER collects various types of personal information about you both online and offline, as described in this privacy policy. Under the law of Bangladesh, FINDER customers who are residents of Bangladesh or we the service of FINDER may have to disclose their data or information till the last available or retained data to third parties including government entities according to the law of the land as required. We will comply with such a request which will be applicable based on the law of the country.


You may send us an email at with the words “Privacy Policy in Bangladesh” in the subject line.